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We only offer a refund or return on faulty products.

We do not offer a refund if you do not like the look or the taste of a product.

Please check all goods as soon as you have received them. You will have 7 days from the date of your receipt to return items.

Only items which are faulty or unopened will be eligible for a return of refund.

If a fault is discovered upon opening the product, please call our team on:

Tel: 01254 460017


Email: Returns@gorillavapour.co.uk

stating your order number and item.

Postage and packaging upon return of any item, will be at the responsibility of the purchaser, to this address:

36 Higher Barn St,

Once you have returned your item, please allow 7 working days for inspection and response.